Full 1
NORTH COUNTY
DISPATCH JPA
Serving San Diego’s North County Region
Full 1
fire and medical emergency
dispatch services
San Diego’s North County Region
Full 1
Call if You Can, Text if You Can’t
9-1-1
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Full 1
NORTH COUNTY
DISPATCH JPA
Serving San Diego’s North County Region
Full 1
fire and medical emergency
dispatch services
San Diego’s North County Region
Full 1
Call if You Can, Text if You Can’t
9-1-1
previous arrow
next arrow

NORTH COMM

North County Dispatch JPA

Commonly referred to as North Comm, North County Dispatch JPA provides fire and medical emergency dispatch services to most city fire departments in North San Diego County and private security dispatch to the Rancho Santa Fe Patrol.

These services include answering 911 emergency and business phone calls, providing Emergency Medical Dispatch (EMD) instructions, assigning and monitoring field units via Computer Aided Dispatch (CAD), and mobile technical support for our member agencies. 

For more information about our agency, visit our About Us page.

OUR MISSION

Our public safety communications staff are the vital link between the communities we serve and our partner agencies. We are committed to striving for excellence by promoting a workplace culture of empowerment, respect, empathy, and collaboration.

OUR
VISION

We will work with our regional partners, embrace innovation, and seek ways to use technology to continually enhance the service we deliver, and be recognized as leaders in public safety communications.

Serving San Diego’s North County Region

Our public safety communications staff are the vital link between the communities we serve and our partner agencies. We are committed to striving for excellence by promoting a workplace culture of empowerment, respect, empathy, and collaboration

WE SERVE

YOUR AREA

9-1-1

Call if You Can, Text if You Can’t

Text to 9-1-1 is now available in San Diego County. This includes the Sheriff’s Department, all police and fire/Emergency Medical Services (EMS) agencies. Calling is still the fastest way to reach 9-1-1. However, there are situations when texting may be the better option:
  • You’re deaf, hard of hearing, non-verbal, or have difficulty speaking
  • You’re in a situation where it’s not safe to call 9-1-1 for help
  • You’re having a medical emergency and cannot speak on the phone

OUR CORE VALUES

Trust Integrity Accountability Teamwork

North County Dispatch Joint Powers Authority, or North Comm, provides fire and medical emergency dispatch services to most city fire departments in North San Diego County and private security dispatch to the Rancho Santa Fe Patrol. These services include answering emergency and business phone calls, Emergency Medical Dispatch (see below), assigning and managing field units via Computer-Aided Dispatch, and mobile technical support. For more specifics on public interaction with the communications center, see Frequently Asked Questions.

NATURAL
DISASTER
PREPAREDNESS

By planning and practicing what to do if an earthquake strikes, you and your family can learn to react correctly and automatically when the shaking begins. During an earthquake, most deaths and injuries are caused by collapsing building materials and heavy falling objects such as bookcases, cabinets and heating units. Learn the safe spots in each room of your home.

REGIONAL CAD PROJECT (RCIP)

The scope of the Regional Computer-Aided Dispatch Interoperability Project (RCIP) is to provide collaborative development and implementation of interoperable communications among public safety agencies throughout San Diego County.

The RCIP enables collaboration, situational awareness and timely distribution of critical incident information by providing a method for emergency services CAD systems to manage and share data and resources during response incidents that affect the region.

ALERT SAN DIEGO

The County of San Diego, in partnership with Twenty First Century Communications, Inc., has instituted a regional notification system that will be able to send telephone notifications to residents and businesses within San Diego County impacted by an emergency or disaster. This system, called AlertSanDiego, can be used by emergency response personnel to notify residents and businesses at risk with information on the event and actions to take.

Visit Ready San Diego to sign up for AlertSanDiego.

VHF REGIONAL INFRASTRUCTURE PROJECT

North County Dispatch JPA intends to award the RFP for the VHF Regional Infrastructure Project to Commline Inc. The VHF Regional Infrastructure Project strengthens interoperable communications capabilities within the San Diego region by providing back-up radio communications for regional fire agencies. Since May 2017, the JPA has accepted a total of $2.2 million in UASI grant funds. 

Learn more about the VHF Regional Infrastructure Project here.

NORTH COUNTY DISPATCH JOINT POWERS AUTHORITY

AGENDAS • MINUTES

DOCUMENTS